DoDo is a data-driven logistics service for e-commerce, retail and fast food. We use advanced technology to make it easier for companies to deliver goods and reduce the negative impact on the urban environment. We are a fast-growing logistics company with branches in 6 countries (Czech republic, Slovakia, Hungary, Bulgaria, Poland, Germany and Austria). We are looking for a great Operations and Fleet Manager - Last Mile Delivery. We are seeking someone, who knows how to fight for the service levels of the contract but also perceives the needs of our customers and clients, someone who focuses on delivery of tailored logistics solutions for external partners.  

What you will do:

• Lead and develop the München delivery team Teamleaders, drivers
• Lead & Drive functions of field operations, delivery quality and service, technical support, logistics and warehouse planning, efficiency, feedback, fleet management
• Drive the function by focusing on organizational development, process & tools, capability and engagement of the team
• Be responsible for maintaining high service quality and operational excellence by developing smart KPIs (SLA),
• Ensuring legal and contractual processes are under control
• Cooperation 3PL partners, maintaining processes and quality
• Cooperation with HQ during the process of creation forecasts, future operation solutions
• Participating in the discussion of the development of current business operation
• Develop relationships with existing clients to support operational solutions
• Acting as Major incident manager in relation to specific customer major incidents
• Communication with services, rental companies, leasing companies
• Administration and monitoring of the effectiveness of repairs, services, insurance claims and excessive wear of our cars
• Solving problems with vehicle operation, analyzes, reports, occasional transport of vehicles awaits you if necessary
• Effectively communicate with other department across the company
• Reporting

Who we are looking for:

• Degree in economics / logistics / supply chain /fleet management
• Minimum 3 - 5 years experience in logistics, operations, delivery or service environment,
• Proven leadership experience, ability to motivate team
• Proactive, hands-on and structured way of working with interest in building up teams and structures
• Service oriented, committed and dynamic
• Knowledge of fleet management, insurance events and leasing process,
• Very good communication, negotiation and consultation skills
• Very good MS-Office skills (MS Excel, Word, PowerPoint)
• Fluent in German and English
• Driving license (car), active driver

What we offer:

• Friendly atmosphere
• Interesting and challenging international work environment
• Flexible, open-minded management and a dedicated team
• Opportunity for self-realization in a company with great potential
• Flexible working hours and partially home office